Sample letter to request correction of a double billing

GUIDELINES

  1. If you find any error in your business logs, write this letter immediately. Give all the necessary details, including dates and amounts of transactions. Your tone should be courteous. Include photocopies of all the relevant receipts, checks and invoices to avoid any delays. Don't attach originals.
  2. Tell about the billing error. Request correction or ask for more information in the first statement or the last paragraph.
  3. Mention anything that can help the reader in getting more information about the error. Write down the check numbers, amounts and attach the relevant photocopies.
  4. Ask for the reader's help in correcting the error.

SAMPLE LETTER

[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],

I am writing to express my concern over the double-billing error in my gym membership account. If I am not mistaken, I should be charged $150 every end of the month. The amount is automatically paid for via my credit card. However, I noticed in last month's billing that I was charged twice for the same month. Could you please make the necessary corrections and ensure that the amount charged is returned to me as soon as possible? If this is too complicated, then perhaps we can carry over the extra amount to next month's billing. I would appreciate an update on this concern as soon as possible. Thank you very much.

Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -

Sample letter to request correction of a double billing.

Further things to consider when writing request letters to vendors

Further things to consider when writing request letters to vendors

Request Letters

Request letters are letters written to ask formally or politely for something. Any matter that requires a humble and polite appeal can be put forward using a request letter. It could be a job interview, a promotion, or a favor; a request letter will get the job done. A request letter can be formal or informal depending on the recipient. If you are requesting a friend to do a task for you, for instance, you can choose to go informal. But if you are requesting your manager for a promotion, the letter has to be formal. Either way, a request letter must be sent early enough to give the recipient ample time to process and respond to the request.

When writing request letters, you need to be brief and direct, avoiding any auxiliary information that might weaken the message you are conveying. State exactly and clearly what you are requesting for giving reasons for it. If you are requesting for a raise, for example, explain in details why you think you deserve one. Maintain a polite tone throughout the letter. Close the letter by thanking the recipient in advance and expressing your anticipation for his/her consideration.

Letters to Vendors

Letters to vendors are letters written to people or companies offering goods for sale. These letters could be written to inquire information about a product, terminate a contract with a vendor, or to inform a vendor of relocating of business. If you own a company, writing to your vendors is important as it provides you and the recipient with proof that you actually requested something or took action regarding an issue. It is also an effective way to communicate sensitive information that may not be communicated on the phone.

Letters to vendors must be written in the standard business letter format and should use an official letterhead. Start the letter with a statement that informs the recipient of the purpose of your letter. Explain the letter in details providing all the important information. For instance, if you are writing to terminate your contract with the recipient, mention the date when you want to effect the change. However, if your letter is to inform the recipient of your business relocation, you should provide the new business location and address. Be brief and use a professional tone. Finish on a positive tone and sign the letter with your full name.

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