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Sample Letters to Customers

Find inspiration in our curated catalog of letters to customers. Each sample letter comes with guidelines and advice to help you find the right words.

Letters to Customers

Letters to customers are letters written by businesses to people or organizations who buy goods and services from these businesses. These letters can be addressed to specific customers or to all customers, depending on the issue. If you own a business, there are many times you may find it necessary to write to your customers. For example, you may want to send apology letters for billing errors, collection letters to those who owe you money, follow-up letters after initial customers' visits, marketing letters to promote conference events, etc. Constantly writing to your customers is essential as it makes the customers feel valued and strengthens the company-customer relationship.

All letters to customers are formal. Therefore you should maintain a professional tone. Address the customer by his/her name instead of "Dear valued customer". Thank the person for being your customer. Convey your message clearly and concisely without mixing information. Separate important information and label it with subheadings. Avoid putting off the customer with detailed terms and conditions. Instead, put these on a different page. Tell the recipient how to contact you and how to stop receiving letters. Conclude with a positive remark. Write your name and hand sign the letter.

Filters
List of articles in category Sample Letters to Customers
Title
A customer service apology letter. Sample letter
Accept and appreciate an idea for a department store
Acknowledgment Letter for Receiving an Item. Sample letter
Announce a contest winner. Sample letter
Announce a new business location. Sample letter #3
Announce a price decrease. Sample letter
Announce a price increase. Sample letter #5
Announcement letter about Christmas holiday closing
Apology business letter to a customer. Sample letter
Apology for poor service. Sample letter
Apology letter example for incorrect billing of amount paid
Apology letter example for incorrect pricing communicated
Apology letter example for missing pages in a magazine
Apology letter for a hotel guest. Sample letter
Apology letter for a late delivery. Sample letter
Apology letter for bad customer service. Sample letter
Apology letter for poor customer service. Sample letter
Apology letter to a customer. Sample letter
Apology sample letter for ill-treatment by someone else
Apology sample letter for poor service in a store
Appreciate and accept idea of demos in produce section letter
Audio demonstration invitation letter to a prospective customer
Collection letter sample to make a payment before due date
Collection letter to make overdue payment for medical treatment
Collection letter to remind customer to make overdue payment
Company letter apologizing for a mistake in an order
Confirm the sending of a package or other items. Sample letter
Correct customer assertion of wrong product dispatched letter
Correct customers assertion of incorrect product sent letter
Correct payment error caused due to system glitch letter

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Sample Letters

  • to Acquaintances
  • to the Army
  • to Authors
  • to Banks
  • to Business Partners
  • to Citizens, Neighbors
  • to Clients
  • to Colleagues
  • to Companies
  • to Consumers
  • to Creditors
  • to Customer Service
  • to Customers
  • to Debtors
  • to Doctors, Hospitals
  • to Donors
  • to Employees
  • to Employers
  • to Event Organizers
  • to Family
  • to Friends
  • to Fundraisers
  • to Government Officials
  • to Guests
  • to Hotels
  • to Human Resources
  • to Husbands, Boyfriends
  • to Immigration Offices
  • to Investors
  • to Job Candidates
  • to Landlords
  • to Management
  • to Media Outlets
  • to Mentors
  • to My Boss
  • to Newspapers
  • to Organizations
  • to Parents
  • to Patients
  • to Politicians
  • to Professionals
  • to Proxies
  • to Publishers
  • to Religious Leaders
  • to Schools
  • to Someone You Love
  • to Speakers, Performers
  • to Students
  • to Teachers
  • to Team Members
  • to Tenants
  • to Vendors
  • to Volunteers
  • to Whom It May Concern
  • to Wives, Girlfriends
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