- It is not a regular practice to get confirmation of the delivered order. But the customer may have complained about previous orders like late or wrong delivery. In that case, a written confirmation of the received order would be good to have.
- Include the details discussed with the party while placing the order. You may add the details such as place, time, and price.
- Mention any specific measures taken to deliver this order other than previous agreement.
- State any promotion or offer by your company relevant to this order.
- Add few words to gain the good will of the customer. End with an expression of anticipation.
[State, ZIP Code]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
We received your order form in the mail today wherein you requested for 13 sets of the Infinite Dinnerware Collection, for the price of $150.00 per set. However, we would like to let you know that this price has changed to $155. Please let me know if this is of concern to you. You can get in touch with us at 333-3333. If we do not hear from you within the next two days, we will assume that the order still stands.
We expect to deliver your complete order within a span of two weeks and have everything completed by March 5. Should we run into any delays, we will give you a call to inform you beforehand.
You might be interested in a sale that we are having on selected items from our store. I have attached a brochure that will provide you more details. You can place an order by giving us a call at the same number mentioned above.
Thank you for your business.
[Senders Title] -Optional-
[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -
Sample letter to confirm a receipt of order through mail.
Further things to consider when writing confirmation letters to business partners
Confirmation letters are letters sent by individuals, businesses, or companies to summarize details such as verbal agreements between two parties, job interviews, or appointments. Broadly speaking, they are written to verify certain details upon request or recognize previous agreements. A confirmation letter can serve as a formal document to confirm the receipt of orders, schedule of an important appointment, or recruitment of new employees. It can also be used to confirm travel arrangements and reservations and in instances such as immigration to confirm marital status. Confirmation letters are mostly used by businesses to keep formal records and to avoid conflicts regarding transactions or agreements.
Confirmation letters are brief and contain only the necessary information. State what is being confirmed clearly and accurately. If you are verifying an employee's position in the company, for example, take note of his/her official title. Be cautious about times, dates, and places. Include all relevant details and anything else that needs to be confirmed. If necessary, restate the previously agreed terms and conditions to ensure that there are no conflicts or misunderstandings in the future. Close the letter with a positive remark and your signature. This letter should be printed on the company's letterhead.
Letters to Business Partners
Letters to business partners are letters you write to people with whom you have some degree of involvement with their business dealings. A business partnership is a legal relationship formed when two or more people agree to run a business together are co-owners. When you make such a partnership, you need to write a letter to your business partners to convey your message clearly and strongly, and to keep a legal record of the partnership. The letter should be formal and must contain the partnership offer, names of all the business partners, and the terms and conditions of the partnership.
Letters to business partners should be written with a professional tone. They should conform to all the accepted business letters standards. State the purpose of the letter. Give all the necessary details regarding the partnership as outlined in the contract. Include the name and title of the recipient. Employ the appropriate formal salutations and closings. State the date clearly and mention any document that is enclosed with the letter. Close the letter on a positive note and sign it off with your name and title. Letters to business partners should be printed on the company's letterhead.