Last complaint letter before taking legal action


  1. Identify which person, agency or organization can support you the most, before writing a letter. It is most appropriate if you address the letter to the closest person or group that has actual overseeing responsibility for the individual or business that you have the complaint against. Remove any unnecessary information and use strong yet simple language.
  2. 1. Clarify the reason you wrote a letter, After that, provide a complete information of your concern, include important dates, verbal exchanges, full names, actions, transactions, invoice or file numbers, or previous correspondence.
  3. Insert duplicates of all letters, receipts, and documents. Hide all the original copies. End with a confident expression and positive expectation.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

I have submitted this letter to yourself in the belief that you can make your York office satisfy their part of the contract they hold with me. I have now requested meetings with members of the York office on several occasions, but no-one is willing to talk to me. As I have been unable to get any headway by myself, I have considered taking up the services of a lawyer, but hope that it doesn't come to that.

I have attached copies of the correspondence that I have provided to the York Office, along with the proof that the contract has not been honored. It seems that the actions of your York office do little to enhance the reputation of your business as a whole. As this is now an urgent matter, I would ask that you do what you can to respond to my complaint. If you do require anything more from me, then please ring me on 312-6757.


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -