Complaint letter for non-settlement from insurance company


  1. This is a letter to the insurance company when the settlement proposed is unsatisfactory. Include the necessary documents to support your claim. You could contact the relevant regulating agency if the insurance company denies your claim. Avoid insulting the insurance company in anger or frustration and deal with only facts. Any other complaints about the insurance company could be communicated in the same way.
  2. State the necessary information about the claim.
  3. Attach the documents that would support your claim.
  4. Propose a particular action to rectify the situation. Mention the steps you are ready to take to resolve the issue. But do not mention about legal measures unless you feel the other solutions are not working.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

I received your letter this morning advising me that our insurance policy will not pay out for my wife's operation. The reason given is that the operation is "elective", and not a necessity, also you believe that you should have been consulted before the operation took place. It never occurred to us that you would consider a life-saving operation to be "elective." I would hope that the person who wrote us the letter has made an error in reading what the operation was for, or else does not know what "elective" means.

We have forwarded copies of the surgeon's notes for your records. From these notes, it is clearly evident that there was no other choice for my wife if she wanted to live long enough to see our children get married.

The operation has been a success, and the threat to her has now been removed, thanks to the skill of the surgeon. From a position of joy though we have been brought back to earth by your letter. I believe that when you read the facts that you will agree that our insurance policy should pay out for the operation. I look forward to your response and confirmation that no further action is required.


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -

Complaint letter for non-settlement from insurance company.

Further things to consider when writing complaint letters to vendors

Further things to consider when writing complaint letters to vendors

Complaint Letters

Complaint letters are letters written to a certain authority to address an unacceptable or unsatisfactory behavior or situation. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services. Basically, complaint letters are used to raise concerns about unfair doings and seek a productive outcome. Some of the most common mistakes people complain about include defective or incomplete order, abnormal delays in sending consignments, mistakes in bills or reminders for payment, dispatching products of wrong quality, or even a neighbor's misconduct.

Complaint letters can be written by anyone for any reason. Provided you have a purpose and the facts to back up your complaint; then you can put together a complaint letter. State the actual complaint and put in all the necessary details such as the number of times the issue has occurred. Mention what actions you expect to be taken regarding your complaint (suggest solutions if necessary). If you are writing a complaint to a home owner about something that happened, explain clearly how the events transpired. Use a cordial and polite tone and ask for a response before closing your letter.

Letters to Vendors

Letters to vendors are letters written to people or companies offering goods for sale. These letters could be written to inquire information about a product, terminate a contract with a vendor, or to inform a vendor of relocating of business. If you own a company, writing to your vendors is important as it provides you and the recipient with proof that you actually requested something or took action regarding an issue. It is also an effective way to communicate sensitive information that may not be communicated on the phone.

Letters to vendors must be written in the standard business letter format and should use an official letterhead. Start the letter with a statement that informs the recipient of the purpose of your letter. Explain the letter in details providing all the important information. For instance, if you are writing to terminate your contract with the recipient, mention the date when you want to effect the change. However, if your letter is to inform the recipient of your business relocation, you should provide the new business location and address. Be brief and use a professional tone. Finish on a positive tone and sign the letter with your full name.

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