Sample disagreement letter concerning a incorrect payment


  1. Mention the actual issue and your expected resolution. Do not blame or threaten the reader especially if this is the first letter. If the issue is not resolved, you may state your planned course of action.
  2. Mention the problem and your disagreement.
  3. Support your point of view with appropriate evidence.
  4. Mention the solution that you would like to see. Also, state what measures you are ready to take to get the desired results.
  5. Thank the reader and express your confidence to reach an amicable solution.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

I was surprised to receive an incorrect statement of account from you yesterday. You might have forgotten that our agreed price for the painting is $600 and not $750. I am hoping that we can solve this matter as soon as possible. Our good business relationship is important to me, and I would be glad to refer you to some of my friends and family who might be needing your services. Kindly send me the correct statement of account. Thanks.


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -