Sample letter to change number of wreaths ordered.

Further things to consider when writing error letters to vendors

Error Letters

Error letters are letters written to point out mistakes that someone has made and try to correct them. Some mistakes are more serious and bigger than others, and some even have financial repercussions. However, acknowledging and trying to fix them shows the recipient that he/she can trust you, even if the mistakes made suggested otherwise. It does not matter if it is a misprint in coupon discounts, a billing error, an error in newspaper listing, or an invoice error. Drafting an error letter will help make things right again and improve the chances of maintaining the relationship you had with the recipient.

Error letters are simply a means to acknowledge that an error was made. Therefore, they should be written as soon as possible after the incident. Start the letter by clearly pointing out the error. Give details on how you plan to rectify the error. Maintain a considerate and respectful tone because you probably have caused some inconvenience. Explain how the error occurred and apologize if necessary. If the error was made by the recipient, point out the error and request him/her to correct it. Close the letter with a positive note that helps to build confidence.

Letters to Vendors

Letters to vendors are letters written to people or companies offering goods for sale. These letters could be written to inquire information about a product, terminate a contract with a vendor, or to inform a vendor of relocating of business. If you own a company, writing to your vendors is important as it provides you and the recipient with proof that you actually requested something or took action regarding an issue. It is also an effective way to communicate sensitive information that may not be communicated on the phone.

Letters to vendors must be written in the standard business letter format and should use an official letterhead. Start the letter with a statement that informs the recipient of the purpose of your letter. Explain the letter in details providing all the important information. For instance, if you are writing to terminate your contract with the recipient, mention the date when you want to effect the change. However, if your letter is to inform the recipient of your business relocation, you should provide the new business location and address. Be brief and use a professional tone. Finish on a positive tone and sign the letter with your full name.