Farewell letter to a customer.

Further things to consider when writing farewell letters to customers

Farewell Letters

Farewell letters are letters we write to express good wishes when parting with loved ones. A farewell letter is the best means to thank people for the time you spent together. Maybe you have accepted a new job offer, you are retiring, or going back to school. Perhaps you are moving to another country for good. The best and most convenient way to say goodbye to your friends, neighbors, and coworkers is by sending a farewell letter. While you may deliver the news face-to-face, sending a farewell letter makes sure that everyone knows the news. It is the perfect place to share contact information so that people can still keep in touch with you.

Great farewell letters are brief and precise. Clearly state the reason why you are writing the letter. Begin by confirming your departure and depending on the circumstance, explain how you feel about making this difficult decision. Say thanks for the time spent with the recipient, his/her friendship, love, support, etc. Mention some of the good times and memories you have shared. Wish the recipient the best in his/her future. End with a positive or humorous note making a clear invitation to continued communication.

Letters to Customers

Letters to customers are letters written by businesses to people or organizations who buy goods and services from these businesses. These letters can be addressed to specific customers or to all customers, depending on the issue. If you own a business, there are many times you may find it necessary to write to your customers. For example, you may want to send apology letters for billing errors, collection letters to those who owe you money, follow-up letters after initial customers' visits, marketing letters to promote conference events, etc. Constantly writing to your customers is essential as it makes the customers feel valued and strengthens the company-customer relationship.

All letters to customers are formal. Therefore you should maintain a professional tone. Address the customer by his/her name instead of "Dear valued customer". Thank the person for being your customer. Convey your message clearly and concisely without mixing information. Separate important information and label it with subheadings. Avoid putting off the customer with detailed terms and conditions. Instead, put these on a different page. Tell the recipient how to contact you and how to stop receiving letters. Conclude with a positive remark. Write your name and hand sign the letter.