Example of letter to client who sent the wrong check

GUIDELINES

  1. This short yet descriptive letter can provide you an opportunity to appreciate your client for his or her business.
  2. Tell the customer you are grateful for his or her check or correspondence.
  3. Explain to the customer the problem he or she made.
  4. Request the client to correct his or her mistake.

SAMPLE LETTER

[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],

We received a check from you through the mail this morning. However, we feel that you may have sent us the wrong one, as it was written out to a different company and didn't have the correct amount of your bill. We have enclosed the said check and would appreciate it if you could send us another to cover your balance as soon as possible.

Thank you for your business.

Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -