Example of a letter informing client of incorrect payment


  1. This letter may be short. However, this tells your client about the mistakes and recommends a way on how he or she can correct it. Take note, your client probably made an honest mistake. With this, you must send the letter as thinking it was the case.
  2. Ask the client to correct the incorrect payment she or she sent.
  3. Propose another way for him or her to correct the error.
  4. Introduce additional service.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

Thank you for sending me your payment for the services that I provided last week. Upon checking my account, however, only $250 was deposited, which only covers the first two days that I worked for you. Please note that we were at the convention, working for three full days, which means the total payment should be for $325.

If there has been some misunderstanding or mistake with the amount that I received, please give me a call immediately so I can get in touch with the bank. I appreciate your prompt handling of this matter. Thank you.


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -