Letter of acceptance of an order. Sample letter


  1. Refer to the order given and express that you understand the terms involved.
  2. Clear up any misunderstandings by asking questions, and also inform the client of other pertinent information such as the shipping costs and time, expected delivery date, etc.
  3. Thank the client for choosing to do business with you.
  4. If it is proper to do so, you can also include an endorsement, purchase suggestions, or a pitch for another product.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

We have just received your order of the following items:

Please expect your order to arrive within 3-5 business days. See below the list of the other charges involved in this transaction:

Rest assured that your order is being processed with haste and that you will be receiving it at the soonest possible time.

In the meantime, please have a look at the enclosed flyer to see our new items which have been newly developed and are of the highest quality materials. (insert flyer or whatever is appropriate)


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -