GUIDELINES
- State the problem with clarity and do not blame or threaten in the first letter. If the problem is not getting resolved, follow up with consequent letters. In the further proceedings mention the course of action that you have planned. But make sure you have decided to take further action to resolve the problem.
- State the exact reason for disagreement.
- Provide necessary proof to support your point of view.
- Mention the expected result of your plan of action. Include the course of action that you plan to take up.
- End the letter by mentioning the advantages of agreement of a solution. Express your confidence in it.
SAMPLE LETTER
[Address line]
[State, ZIP Code]
[Letter Date]
[Address line]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
Much to my surprise, I received a letter of insufficient funds in the mail today. I immediately went to check my records. The alleged day of discrepancy was Monday, October 9th. I made a deposit on that morning at 10 am, clearly before the 3 o'clock close of business.
I would like to set up a time with the bank manager to show him my deposit slip and to recoup the fees that were incorrectly charged to my account.
It is the second time your bank has made such a mistake. The first time I had to negotiate to get the fees back even though the bank acknowledged their mistake. I am sure that will not be the case this time.
I look forward to our meeting, and I trust that I will not have this problem again.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -
Sample disagreement letter on a discrepancy with funds.
Further things to consider when writing disagreement letters to banks
Disagreement Letters
Disagreement letters are letters written when someone disapproves the opinion of the other person. They allow you to express your frustrations or concerns assertively and constructively. There are many situations that might force you to write a disagreement letter. For instance, an accusation of a company policy violation, poor performance rating, or wrongful discharge. It may also be a local government decision that could affect your property. When these things happen, you may feel defensive and angry, and it is important that you calm down and clear your head before expressing your opinion.
Disagreement letters must be written in a manner that expresses your opinion clearly. Outline the disagreement and briefly explain how you think it can best be resolved. Maintain a professional tone throughout the letter and avoid being rude to the recipient. Keep the letter brief and to the point and avoid adding unnecessary details that might confuse the issue or the recipient. Be constructive and back up your opinions with evidence, pointing out the specific error or concern respectfully. Avoid accusations and threats despite how you feel. End the letter with a positive tone that displays your confidence in resolving the issue.
Letters to Banks
Letters to banks are letters sent specifically to the banks by their customers. The letters can be addressed to bank managers or any other relevant bank official, based on the situation at hand. There are various reasons why you may want to write a letter to the bank. The most common ones include to request for a new ATM card, to ask for funds transfer from one account to another, or to open or close an account. You can also write to inform the bank about a phone number or postal address change. In all these situations, letters to the bank must remain formal and professional.
Before writing letters to banks, you need to make sure that you have all the information the bank may need regarding your account. Use the standard business greetings. If you know the recipient's name, write to him/her by name. Mention the purpose of the letter. Provide all the necessary information such as account number, name, postal and email address, contact number, etc. as registered with the bank. Be specific and avoid writing the same thing twice. Keep the letter simple and concise. Wrap the letter up by calling the recipient to appropriate action.
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