Letter sample to cancel insurance policy


  1. When refusing a work request from a customer claim or adjustment, you can write an eloquent written letter so that the client's affection will remain. The letter helps your client that you treasure him, or she and you are aware and doing everything you can to fix his or her problem.
  2. Explain to the customer that you know his or her position and that you are working on his or her complaint seriously.
  3. Show him or her details on why you are not able to approve of his or her request.
  4. If feasible, you can introduce him or her alternative plans or compromise.
  5. End the letter with a positive comment.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

About you live insurance policy; we have recently received a cancelation and refund request. It is with regret that we have received your instructions and it saddens and concerns us that you may no longer be able to maintain your policy.

Should you wish to continue with canceling your policy, you should be aware that it will forfeit any premiums you have already paid. We would recommend that you change your policy to a new, more appropriate one. Your premiums are transferable to a new policy. We have included forms for you to complete and sign should you decide to opt for a new system. Otherwise please call us on 258-9467 and we will assist you with your cancelation.

Your business has been significant to us, and we hope to continue or renew our contact in the future.


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -