GUIDELINES

  1. Write a short letter to express your appreciation for the good product, low prices, and kindness. This builds up a good business relationship. Most of the time, the receipt of this kind of letter will help you to have a better product or service next time.
  2. First, express your gratitude.
  3. Acknowledge the reader for a successful job.
  4. While you write about the previous service, offer a possible action for the future.

SAMPLE LETTER

[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],

I want to offer my congratulations on the production of truly excellent hunting knives. Your knives are some of the best I have ever purchased, and your customer service matches these useful products. A mistake was made in my last order, and your customer service department rectified the problem within a few hours.

With such excellent products and service to match, there is no firm I would purchase from in the future.

Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -