Letter to thank a business for excellent customer service

GUIDELINES

  1. Write a short letter to express your appreciation for the good product, low prices, and kindness. This builds up a good business relationship. Most of the time, the receipt of this kind of letter will help you to have a better product or service next time.
  2. First, express your gratitude.
  3. Acknowledge the reader for a successful job.
  4. While you write about the previous service, offer a possible action for the future.

SAMPLE LETTER

[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],

I feel I have to write to inform you of the excellent customer service I have received from Sarah Jones during the past few days. I have always been more than happy with the service that your branch has provided me with, but Ms. Jones's actions went beyond even this high standard. My checking account has had a lot of problems in the past few weeks after some forged checks were cashed. Ms. Jones has done all she can to help make my account right.

It is the actions of Ms. Jones and her colleagues that have convinced me that the York Bank can meet all of my banking needs, and as such all of my accounts will be moving across shortly.

Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -

Letter to thank a business for excellent customer service.

Further things to consider when writing thank you letters to companies

Further things to consider when writing thank you letters to companies

Thank You Letters

Thank-you letters are letters written to politely acknowledge a gift, service, compliment or an offer. Simply put, these are letters you write to express your gratitude and appreciation for someone's thoughtful actions. You can send a thank-you letter after personal events, an interview, networking events, after receiving a gift or donation, etc. A thank-you letter is always special in that it lets the recipient know that what he/she did was greatly valued and appreciated. The letter should be sent promptly and when the events are still fresh so that it can be more meaningful.

Thank-you letters should be warm, personal, and sincere. Begin with the two magical words "Thank you," and address the recipient in a way that feels most natural. Be clear about what you are thanking the person for. Let the recipient know why his/her specific gift or actions are cherished and why they are important to you. Inquire after the recipient's well-being and share some information about your life. Let him/her know that you are thinking about him/her and mention the next time you may want to meet. To wrap things up, thank the recipient again and let him/her know that you value his/her friendship.

Letters to Companies

Letters to companies are formal letters written by individuals or companies to other companies, commercial businesses, or organizations. Such letters are usually business letters whose contents are formal and professional in nature. There are many types of letters sent to companies, and each has a specific focus. For example, sales letters to promote products and services, order letters to order goods and services, or inquiry letters to request information. They could also be transmittal letters to accompany a package or recommendation letters to recommend employees. In any of the mentioned scenarios, a letter to a company must be addressed to the right person and closed with a proper signature.

All letters to companies are official and require professionality and specificity. Therefore, the letter you produce must reflect this ideology. Know who you are addressing the letter to and how to respectfully address him/her. Make your information accurate and specific so that the recipient can quickly make his/her way through it and understand what is expected of him/her. If you are sending any attachments, mention what they are as well as their importance within the letter. End the letter by asking the recipient to respond or contact you directly.

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