Sample sales letter to answer an inquiry on floor plans


  1. If you get a request, you should respond to it even if you don't have the required information. Answer in your words or refer to the information you are sending in your letter. Apologize if you cannot supply the information.
  2. If you get a letter requesting information about your service or product, a quick response is excellent. Thank that person for writing the letter.
  3. Give a satisfactory answer to your prospect's question. You can also refer to other sources of information.
  4. Express your regrets if you can't provide the information.
  5. Finally, offer extra help.


[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear [Recipients Name],

We appreciate that you took interested in the plans of the floor. As a reply, we'd like to let you know that we do have four programs on offer. In case you want to make inquiries, please ring us on 222-2222


[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -