GUIDELINES
- Write about your displeasure with the reader. You need not insult the reader. But display the seriousness of the problem by making others sign your letter.
- Explain why you are unhappy with the policy or incident. Mention all the necessary information about the problem.
- Give some suggestions to the reader on how you would like to resolve the problem.
- Make sure you disclose your future course of action to the reader.
- End on a positive note.
SAMPLE LETTER
[Address line]
[State, ZIP Code]
[Letter Date]
[Address line]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
I was deeply upset by your biased coverage of last week's York Town Council meeting. The reporting of the meeting indicated that almost everyone was in agreement when it came to naming the new public gardens. There was a large number of us who put in our opposition to the name. You indicated that those of us who argued against the chosen name were in a misinformed minority, a term that I find insulting.
I feel that an apology should now be broadcast, and an additional report shows that shows the facts of the meeting. As a local broadcaster, I recognize that you have an interest in local events, but any news story needs to be balanced. Otherwise, these reports will no longer be believed.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -
Complaint of biased coverage sample letter.
Further things to consider when writing complaint letters to media outlets
Complaint Letters
Complaint letters are letters written to a certain authority to address an unacceptable or unsatisfactory behavior or situation. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services. Basically, complaint letters are used to raise concerns about unfair doings and seek a productive outcome. Some of the most common mistakes people complain about include defective or incomplete order, abnormal delays in sending consignments, mistakes in bills or reminders for payment, dispatching products of wrong quality, or even a neighbor's misconduct.
Complaint letters can be written by anyone for any reason. Provided you have a purpose and the facts to back up your complaint; then you can put together a complaint letter. State the actual complaint and put in all the necessary details such as the number of times the issue has occurred. Mention what actions you expect to be taken regarding your complaint (suggest solutions if necessary). If you are writing a complaint to a home owner about something that happened, explain clearly how the events transpired. Use a cordial and polite tone and ask for a response before closing your letter.
Letters to Media Outlets
Letters to media outlets are letters written to publication, television company, or any other mass media that provides news or feature stories to the public. Whether you want to get that media interview or have news articles written about your company or product, writing to a media outlet might get the job done. You don't have to write a long boring story; a brief, catchy letter is all you need to get a reporter interested to hear your story.
When writing letters to media outlets, you need to understand the purpose of your letter and take the time to research the publication or media that is best suited for your subject. Start the letter with a quirky headline that grabs the recipient's attention. Editors and producers receive hundreds of these letters every week, so you need a strong hook that arouses curiosity and entices them to keep reading. Get to the point and explain why the recipient would be interested in your offering. Provide all the necessary details. Give testimonials if necessary. Provide your contact information to make it easier for the recipient to follow up with you. End your letter positively and with a call to action.
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