GUIDELINES
- Guidelines under construction!
SAMPLE LETTER
[Address line]
[State, ZIP Code]
[Letter Date]
[Address line]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
We at Rainbow Enterprises want to express our sincerest gratitude for all those years of doing business with us and for your continued support and loyalty. We will continue to work hard to give you complete satisfaction and excellence in service as we materialize our improved customer-centric policies.
Quality
We commit to having a full grasp of our customers expectations and to meet or even exceed those expectations by doing tasks correctly, free of errors, and always on time.
Satisfaction Guaranteed
We see to it that we have sufficient inventory of only the best products available. If ever you are not satisfied with your order, you can send it back to us within 20 days of receipt for an exchange, or for a 100% refund including shipping costs if the package has not yet been opened. And of course, we will always willingly welcome your comments and recommendations. Lowest Prices are Guaranteed We assure you that we have the most affordable prices ever in the industry! Shipping
Shipping Policy
Orders are usually sent out on the same day that they were processed. For international destinations, kindly allow us 3 to 7 business days from the date of processing for delivery. For local destination, orders/products will be processed once payment has been confirmed. Upon confirmation, ordered will be delivered immediately. Just allow us one day from process date for delivery. Shipping rates depend on destination and amount of your order. We have a vast and the most up to date products in the industry! We hope you have the best time shopping at Rainbow Enterprises.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -
Marketing letter to long-term client of Rainbow Enterprises.
Further things to consider when writing direct marketing letters to consumers
Direct Marketing Letters
Direct marketing letters are letters written to persuade the recipients to purchase products or services in the absence of salespersons. If drafted correctly, direct marketing letters can be one of the most effective marketing tools for your business. They have been used by businesses to cut the cost of advertising and to inform their loyal customers about discounts and special offers. In most cases, they usually advertise single service or product line, especially one that is considered to generate great profit to the business. Direct marketing letters allow you to reach prospective customers and generate business.
Direct marketing letters should be sweet and to the point. Begin the letter with a provocative idea that captures the recipient's attention and makes him/her want to keep reading. Clearly state the top benefits of the product or service you are selling, giving practical and real life examples. If necessary, include testimonials from customers who have used the product or service. Write in a conversational style and use short paragraphs. Use an active voice too and interesting phrases that encourage the recipient to continue reading. Conclude the letter with a strong statement or argument that compels the recipient to respond or take the necessary action.
Letters to Consumers
Letters to consumers are letters sent to people who purchase goods and services in retail for their own use. These could be response letters from companies to respond to claims, requests, or queries from consumers. They could also be inform letters to notify consumers of the best products on the market or about the termination of a previously offered service. Letters to consumers are formal and are usually printed on the company letterhead. Depending on the issue and the nature of the content, the letters can be addressed to specific people or generalized for all consumers.
Letters to consumers usually follow all the rules of formal letters. First, the senders' and the recipients' addresses must be well stated and placed properly in the letter. Then, the subject of the letter must be clearly stated so that the recipient can quickly know what the letter is about even before he/she reads it. When it comes to the content, be concise but thoroughly discuss the subject. Mention any action the recipient is supposed to take and why this is important. If there are any enclosures, explain them briefly in the letter. Close the letter with your name, signature, and job title.
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