GUIDELINES

  1. Avoid emotional approach in this letter as it would weaken your stand. Use a calm and controlled tone. Explain what the employee has done that has lead to this complaint. But do not insult the employee. Do not generalize your statements as you are focusing on a particular employee.
  2. Mention the employee that you are focusing. Include all the information related to this case.
  3. Provide your suggestions to rectify the error.
  4. Mention that you are willing to take appropriate action against the employee. Express your confidence in the reader about handling the situation in a correct way.

SAMPLE LETTER

[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],

It was on the recommendation of my brother, Colin Jones, that I gave your firm the business of manufacturing the tents for our summer camp. I am though alarmed that I have heard of no progress on the state of our tents. Our camp starts on July 3.

We paid in advance, based on your reputation and also with the understanding that the tents would be ready by the end of June. I have enclosed a copy of the contract to show the agreement. As I have heard nothing from you before, I am worried about the possibility of your failing to satisfy the contract. As such I would appreciate a quick response to this letter by telephone, and also, a message to confirm the action you are taking to meet our needs. If you cannot satisfy the terms of the contract, I will have no option but to seek some legal redress.

Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -

Letter to complain about late work on tents for summer camp.

Further things to consider when writing complaint letters to business partners

Further things to consider when writing complaint letters to business partners

Complaint Letters

Complaint letters are letters written to a certain authority to address an unacceptable or unsatisfactory behavior or situation. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services. Basically, complaint letters are used to raise concerns about unfair doings and seek a productive outcome. Some of the most common mistakes people complain about include defective or incomplete order, abnormal delays in sending consignments, mistakes in bills or reminders for payment, dispatching products of wrong quality, or even a neighbor's misconduct.

Complaint letters can be written by anyone for any reason. Provided you have a purpose and the facts to back up your complaint; then you can put together a complaint letter. State the actual complaint and put in all the necessary details such as the number of times the issue has occurred. Mention what actions you expect to be taken regarding your complaint (suggest solutions if necessary). If you are writing a complaint to a home owner about something that happened, explain clearly how the events transpired. Use a cordial and polite tone and ask for a response before closing your letter.

Letters to Business Partners

Letters to business partners are letters you write to people with whom you have some degree of involvement with their business dealings. A business partnership is a legal relationship formed when two or more people agree to run a business together are co-owners. When you make such a partnership, you need to write a letter to your business partners to convey your message clearly and strongly, and to keep a legal record of the partnership. The letter should be formal and must contain the partnership offer, names of all the business partners, and the terms and conditions of the partnership.

Letters to business partners should be written with a professional tone. They should conform to all the accepted business letters standards. State the purpose of the letter. Give all the necessary details regarding the partnership as outlined in the contract. Include the name and title of the recipient. Employ the appropriate formal salutations and closings. State the date clearly and mention any document that is enclosed with the letter. Close the letter on a positive note and sign it off with your name and title. Letters to business partners should be printed on the company's letterhead.

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