GUIDELINES
- This letter is short yet very essential. It informs your client about the mistake and propose other ways on how he or she can make it right. Keep in mind that the customer made an honest mistake, thus, you must compose the letter as if it was the case.
- inform the client and point out the payment mistaken he or she made. Tell her or him the exact amount that he or she still needs to pay.
- Propose other ways on how he or she can check the mistake.
- Recommend other services.
SAMPLE LETTER
[Address line]
[State, ZIP Code]
[Letter Date]
[Address line]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
Money amounting to $300 was transferred from your account to mine this morning; I believe, as payment for next month's rent. I would like, however, to remind you that we are just recently increased your building's fees, resulting in an adjustment of your monthly rent to $350. As this is the first month that we have implemented this, I understand the oversight.
Please give me a call at 333-3333 by the end of today so we can discuss the best thing we can do to fix this. Thank you.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -
Sample letter reminder about rent adjustment.
Further things to consider when writing inform letters to tenants
Inform Letters
Inform letters are letters written to communicate new knowledge or changes in situations. Whether you want to keep your employees updated with recent changes in the work routine or structure of the company, or to communicate interview dates to job applicants, an inform letter will be the best formal way to do it. Inform letters can also be used to inform employees about new policies that may affect the employment's terms and conditions as agreed to in the contract. For instance, if workdays and business hours are planned during a holiday, an employee should send inform letters to communicate the new schedule and ask employees to solicit cooperation.
Keeping your employees well informed is important to your business and inform letters are powerful tools to do just that. Mention the reason for writing early in the letter. Be thorough, concise, and omit irrelevant details. For unpleasant news like a layoff, be direct yet sensitive. Give clear and complete information to avoid being bombarded with questions later. Communicate exactly what you want the recipient to do. End the letter on a positive note and send it early enough so that the reader has enough time to prepare for the assignment.
Letters to Tenants
Letters to tenants are letters written to people who have occupied property or land rented from a landlord. If you are a landlord, there are a thousand reasons why you may want to write a letter to a tenant. It could be to give a warning, to evict a tenant or even to inform him/her of a rent increase. When writing any of these letters, the landlord needs to make sure that the letter communicates the right information to the tenant and carries the appropriate weight. He/she must also comply with the local and state laws when drafting or delivering an eviction letter.
When writing letters to tenants, it is important to reread the lease to make sure that whatever you are addressing is referenced in the lease. Start the letter with the proper tenant's name and address. Write a clear subject line that explains the purpose of your letter. Address the issue at hand and provide all the necessary information. Give proper guidelines and time frames especially for warning and eviction letters. Make the letter formal so that the tenant understands the seriousness of the situation. Close with a call to action. Sign and date the letter.
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