GUIDELINES

  1. Thank the customer for choosing your hotel.
  2. Confirm details of the client: Name, telephone number, arrival date, departure date, the number of guests, room type, etc.
  3. Let the reader know the facilities available in the hotel.
  4. End with a pleasant note.

SAMPLE LETTER

[Senders Name]
[Address line]
[State, ZIP Code]

[Letter Date]

[Recipients Name]
[Address line]
[State, ZIP Code]

[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],

We thank you for choosing [hotel name] for your stay and giving us a chance to serve you.

The reservation details are as under: Guest Name: [name]Telephone No.: [XXXXXX]Arrival date: 01 December 2015Departure date: 05 December 2015No. of guests: 2Room type: Luxury Suite

The check-in time at the hotel is 12 noon and check out is 10 am. You can avail the facilities of the hotel such as the sports arena, the infinity pool and the spa at no extra cost.

If you must need any clarifications, please feel free to contact us at [telephone no.] or email us at [email id]. We wish you a pleasant stay.

Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -

Hotel confirmation letter.

Further things to consider when writing confirmation letters to guests

Further things to consider when writing confirmation letters to guests

Confirmation Letters

Confirmation letters are letters sent by individuals, businesses, or companies to summarize details such as verbal agreements between two parties, job interviews, or appointments. Broadly speaking, they are written to verify certain details upon request or recognize previous agreements. A confirmation letter can serve as a formal document to confirm the receipt of orders, schedule of an important appointment, or recruitment of new employees. It can also be used to confirm travel arrangements and reservations and in instances such as immigration to confirm marital status. Confirmation letters are mostly used by businesses to keep formal records and to avoid conflicts regarding transactions or agreements.

Confirmation letters are brief and contain only the necessary information. State what is being confirmed clearly and accurately. If you are verifying an employee's position in the company, for example, take note of his/her official title. Be cautious about times, dates, and places. Include all relevant details and anything else that needs to be confirmed. If necessary, restate the previously agreed terms and conditions to ensure that there are no conflicts or misunderstandings in the future. Close the letter with a positive remark and your signature. This letter should be printed on the company's letterhead.

Letters to Guests

Letters to guests are letters written to people who have been invited to visit somewhere or take part in a function. There are numerous instances when people write letters to their guests. For instance, a hotel manager may write an apology letter to a guest to apologize for a booking error or an appreciation letter to show gratitude to the guest for making reservations with the hotel. In other instances, event organizers may send invitation letters to guest speakers to formally invite them to an event and thank-you letters to all guests after attending the event. In all situations, these letters must be addressed properly and sent promptly.

Letters to guests can be formal or informal based on the situation. For appreciation and thank-you letters, the layout can be less formal and casual. However, if you are writing to invite a guest speaker to a function, then the letter must follow the formal letter rules. It must also contain all the information the guest needs to make a decision on whether to accept the invitation or not. Make the letter easy to read, clear, and respectful. Provide your contact details where appropriate. Close with the appropriate call to action.

These articles may interest you

These articles may interest you