GUIDELINES
- Express your appreciation for the customer service given.
- If you want to, you into a bit of detail about the service given.
- End on a positive tone.
SAMPLE LETTER
[Address line]
[State, ZIP Code]
[Letter Date]
[Address line]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
I am writing to you to express my appreciation for the excellent customer service which I had received from your company on my last visit to your store. The staff was warm and accommodating, and they were helpful to me.
I hope that this is the kind of service that will be present in your stores permanently as this is what the customers want to have.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] - Optional -
cc: [Name of copy recipient] - Optional -
Sample letter of appreciation for customer service.
Further things to consider when writing appreciation letters to companies
Appreciation Letters
Appreciation letters are a professional means of communication to express thanks and gratitude towards people for their good deeds. The main purpose of appreciation letters is to sincerely recognize what people have done for you and their positive impact on your work life. Appreciation letters encourage the recipient to work harder and give better results than before. There are endless instances when you can express your appreciation to other people through a letter. Maybe your mentor has provided you with advice on how to go about a project; your manager has made you new connections or a supervisor has recommended you for a promotion; perhaps a colleague has helped you handle a difficult task. An appreciation letter will be a great way to say thank you.
When writing appreciation letters, make sure to express your gratitude in the beginning for the recipient to understand the intention of your letter. Pinpoint specific actions as well as their direct results. Be sure to include what you are sincerely grateful for and why. Keep your letter professional, polite, and to the point. Try to send the letters as soon as possible, when the events are still fresh in both parties' minds.
Letters to Companies
Letters to companies are formal letters written by individuals or companies to other companies, commercial businesses, or organizations. Such letters are usually business letters whose contents are formal and professional in nature. There are many types of letters sent to companies, and each has a specific focus. For example, sales letters to promote products and services, order letters to order goods and services, or inquiry letters to request information. They could also be transmittal letters to accompany a package or recommendation letters to recommend employees. In any of the mentioned scenarios, a letter to a company must be addressed to the right person and closed with a proper signature.
All letters to companies are official and require professionality and specificity. Therefore, the letter you produce must reflect this ideology. Know who you are addressing the letter to and how to respectfully address him/her. Make your information accurate and specific so that the recipient can quickly make his/her way through it and understand what is expected of him/her. If you are sending any attachments, mention what they are as well as their importance within the letter. End the letter by asking the recipient to respond or contact you directly.
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